Privacy Policy

Last updated: 14/01/2026

  1. Introduction

TIPA mart® (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Visit our physical store
  • Use our website and online store
  • Make a purchase or contact us
  • Interact with us via email, phone, or social media

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Who We Are

Business name: TIPA mart®
Address: 93 Narborough Road, LE3, United Kingdom
Email: info@tipamart.com
Telephone: 073128 19228

TIPA mart® is the data controller for the purposes of data protection law.

  1. Personal Data We Collect

We may collect the following personal data:

  1. a) Information you provide
  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment details (processed securely by third-party providers)
  • Order history
  • Account details
  • Communications with us
  1. b) Automatically collected data (online)
  • IP address
  • Browser and device information
  • Pages visited and interactions
  • Cookies and similar technologies
  1. c) In-store data
  • Purchase records
  • CCTV footage (if applicable)
  1. How We Use Your Data

We use your personal data to:

  • Process and deliver orders
  • Manage payments, refunds, and returns
  • Communicate with you
  • Improve our services and website
  • Prevent fraud and ensure security
  • Meet legal and regulatory obligations
  • Send marketing communications (where permitted)
  1. Legal Basis for Processing

We process your data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate interests
  • Consent (for marketing)

You may withdraw consent at any time.

  1. Marketing

We only send marketing communications where you have opted in or where permitted by law.

You can unsubscribe at any time via email or by contacting us at:
info@tipamart.com

We do not sell your personal data.

  1. Sharing Your Data

We may share your data with:

  • Payment providers
  • Delivery and courier services
  • Website and IT service providers
  • Professional advisors
  • Authorities where legally required

All third parties are required to protect your data.

  1. International Transfers

Where data is transferred outside the UK, appropriate safeguards are applied in line with UK GDPR.

  1. Data Security

We use appropriate technical and organisational measures to protect your personal data.

Payment details are handled securely by third-party processors and are not stored by us.

  1. CCTV

If CCTV is used in-store:

  • It is for security and crime prevention
  • Footage is retained only as necessary
  • Access is restricted
  1. Data Retention

We retain data only for as long as required for legal, operational, or contractual purposes.

  1. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with the ICO

ICO: https://ico.org.uk | 0303 123 1113

  1. Cookies

We use cookies to improve website functionality and experience.
See our Cookie Policy for details.

  1. Changes

We may update this Privacy Policy at any time. Updates will be posted on our website.

  1. Contact Us

Email: info@tipamart.com
Address: 93 Narborough Road, LE3, United Kingdom
Telephone: 073128 1922